Pricing
Choose the support plan that fits your team.
MonthYearSave 20%
All prices in USD (excl. applicable taxes).
Free forever
Hobby
For individuals getting started.
Free
- 1 seat
- 1 knowledge base (up to 50 documents)
- 100 AI credits per month
- Basic AI Q&A
- Community support
Starter
For side projects and small studios.
$19/mo
- 2 seats
- 3 knowledge bases
- 1,500 credits per month
- AI Q&A + Reply suggestions
- Email support (48h)
Most Popular
Growth
For growing eCommerce and SaaS teams.
$59/mo
- 6 seats
- 10 knowledge bases
- 5,000 credits per month
- AI Q&A + Reply suggestions + Ticket triage
- Priority email support (24h)
Team
For mid-sized support teams.
$149/mo
- 15 seats
- Unlimited knowledge bases
- 15,000 credits per month
- Team workspace + Usage analytics
- Priority support (12h)
Business
For enterprise support operations.
$399/mo
- 40 seats
- Unlimited knowledge bases
- 50,000 credits per month
- SSO / SAML, SLA options
- Dedicated onboarding
Feature comparison
| Feature | Hobby | Starter | Growth | Team | Business |
|---|---|---|---|---|---|
| Seats | 1 | 2 | 6 | 15 | 40 |
| Knowledge bases | 1 (≤50 docs) | 3 | 10 | Unlimited | Unlimited |
| Monthly credits | 100 | 1,500 | 5,000 | 15,000 | 50,000 |
| AI Q&A | Basic | Yes | Yes | Yes | Yes |
| Reply suggestions | — | Yes | Yes | Yes | Yes |
| Ticket triage | — | — | Yes | Yes | Yes |
| Team workspace | — | — | — | Yes | Yes |
| Usage analytics | — | — | — | Yes | Yes |
| SSO / SAML | — | — | — | — | Yes |
| SLA options | — | — | — | — | Yes |
Can I buy credits separately?
Yes. Contact support for billing changes, credit packs, and procurement requirements.
Can I switch plans?
Yes. Contact support for billing changes, credit packs, and procurement requirements.
Is annual billing optional?
Yes. Contact support for billing changes, credit packs, and procurement requirements.
Do you support enterprise terms?
Yes. Contact support for billing changes, credit packs, and procurement requirements.