KOLOVITE AIKOLOVITE AI

Knowledge Base

Transform scattered documents into a searchable knowledge base

Centralize support content, structure it for retrieval, and give teams confidence that AI replies use approved information.

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Knowledge import workflow

Import flow

1
Upload or connect sources
Keep every import visible, editable, and ready for support workflows.
2
Review structured knowledge
Keep every import visible, editable, and ready for support workflows.
3
Publish approved answers
Keep every import visible, editable, and ready for support workflows.
Versioned support knowledge base

Version management and permissions

Support knowledge changes frequently. KOLOVITE AI helps teams track source updates, review pending changes, and control who can publish content used in customer-facing answers.

  • Draft, review, and published states
  • Role-based publishing permissions
  • Source history for updated policies
  • Knowledge gaps surfaced from unanswered questions
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