Terms of Service

These terms apply when you use KOLOVITE AI at koloviteai.com or place an order through our online store.

Store operator and contact

Customer support is available at support@koloviteai.com / +44 7499614694. Address reference: Registered office: 106 Warren Road, Orpington, BR6 6JA, England.

Products and availability

We make reasonable efforts to show product names, colours, images, descriptions, prices and availability accurately. Minor differences may occur because of screens, lighting and production variation.

Orders

Submitting an order is an offer to purchase. We may refuse or cancel an order if payment fails, stock is unavailable, information is inaccurate, fraud is suspected or fulfilment is not possible.

Pricing and payment

Prices and available payment options are shown at checkout before payment is submitted. Payment must be authorised by the selected provider before processing.

Delivery

Delivery estimates are provided in good faith and may change due to carrier delays, customs, weather, holidays, address issues or events outside our control.

Customer responsibilities

You are responsible for accurate billing, delivery and contact information and for following any product care instructions.

Liability

Nothing in these terms limits rights that cannot be excluded by law. To the fullest extent permitted, KOLOVITE AI is not responsible for indirect losses or delays outside our reasonable control.